CUSTOMER Relationship Management or CRM will improve your business - or so you've been told but are you aware that at least 50% of all Customer Relationship Management or CRM Software installations fail to deliver the expected results?
Being in business is about making and keeping Customers. However, the more you know about your entire network of contacts, not just Customers, but everyone you deal with, the more effectively you can communicate, generate more referrals and make your business more valuable. To achieve this, your data has to be clean and up-to-date. Yet poor data quality is reported as the main reason for Customer Relationship Management or CRM Software failure.
|
The PROBLEM with CRM Software or Customer Relationship Management software has always been that CRM Software allows duplication of records & data. This erodes data quality, causing confusion and inaccurate recording of customer activity. CRM Software also ignores other relationships critical to your success, and can't track who knows who and why for your entire network of contacts. So CRM Software can't indentify 'spheres of influence' between everyone in the system, nor tell where new business referrals come from.
The SOLUTION - GEM Networking the World's first 'NETWORKING Relationship Management' System, a completely new kind of application that solves CRM's problems - going well beyond current Customer Relationship Mangement or CRM Software.
- GEM never duplicates anything - not even phone numbers! It remembers who else shares the same information instead.
- So it behaves like the 'real world' for example, changing someone's home or work phone number automatically changes it for everyone else affected.
- It is both intuitive and easy to use So it is always kept up to date by willing users. As a result it records everything your team does - not just E-mails, but phone calls, faxes, letters, work done...everything.
|
Download a FREE Personal Version and discover how it will change the way YOU do business
|
